Frequently Asked Questions

Frequently Asked Questions

Can't find your question on this list? Email us at info@hideahose.com and we'll get an answer for you.

Where does the hose go?

The Hide-A-Hose Retractable Hose System harnesses the suction from the Power Unit (usually installed in the garage) to retract the hose back into the PVC tubing hidden within the walls, attic, and floor joists, of your home.


Is this only for new construction or can my home be retrofitted?

As long as there is access to an attic or crawl space, the system can be installed in most homes. Your local installer would need to visit your home to make sure it can be done.


Can you retrofit an existing central vacuum system?

The answer is yes, however, most of the plumbing used by your existing system will have to be replaced. The reason is, standard central vacuum systems are plumbed with standard 90's and fittings that prevent the hose from traveling through the tubing. Because the Retractable Hose System actually stores the hose in the PVC tubing, special sweep 90's and 45's are required which allow the hose to travel through the tubing.


How long are the Hoses?

A standard central vacuum system uses a 30' hose. Anything bigger than that is just too big to carry and store. With the Hide-A-Hose System, a 30', 40', or 50' hose can be used. The benefit of a longer hose is that the number of inlets needed is usually reduced by half. Fewer inlets will save time and makes vacuuming more convenient.


Do I need a hose sock?

We recently introduced a new hose called Rapid Flex.  It retracts faster, pulls out easier, has 20-30% better airflow, and because it is made with a softer scratch resistant material it does not need a sock.  


Will the Hose Sock get dirty from being stored in the tubing?

If you use a hose with a sock, the sock actually stays cleaner than a hose sock with a standard central vac system. Hose socks pick up dirt and dust from floors while vacuuming. Every time the power unit is turned on with the hose in the vacuum tubing, the suction from the power unit is continually cleaning the hose. A hose sitting in a closet doesn't have this advantage.


How do you turn the power unit on?

The system can be turned on by a low voltage switch at each inlet. The system can also be turned on and off by an optional remote control (rf) switch on the handle.


What kind of Power Brush can I use?

There are two types of power brushes used with Central Vacuum Systems – Electric Power brush, and an Air (turbine) Driven Power Brush. The Hide A Hose system does not use an electric hose. The HP Turbocat Air Driven Power Brush is recommended.


Will the Air Driven Power Brush clean as well as an Electric Powerhead?

If the Turbocat Air Driven Power Brush is matched with the right Power Unit tests show that it's performance is comparable to an Electric Power Head. The Turbocat has a higher life expectancy, higher brush speed than many electric power head's, it is lighter, it has an automatic height adjustment feature, and it has the ability to clean closer to edges. In addition, the Turbocat has a built in Performance Indicator. If airflow is restricted within the tubing or power unit, the Turbocat will slow down, indicating that the system is not operating at peak performance and should be checked.

  • Before I saw the Hide A Hose system I wasn’t sure I was going to get a central vacuum system for my new house. I was tired of lugging a bulky hose from inlet to inlet, up and down the steps, and especially shoving it in a closet when I was done, but I knew a portable vacuum was even worse. The Hide A Hose system may be the coolest thing in my new home...
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