Frequently Asked Questions

Frequently Asked Questions

Can't find your question on this list? Email us at info@hideahose.com and we'll get an answer for you.

Where does the hose go?

The Hide-A-Hose Retractable Hose System harnesses the suction from the Power Unit (usually installed in the garage) to retract the hose back into the PVC tubing hidden within the walls, attic, and floor joists, of your home.


Can a Hide-A-Hose system get installed in an existing home?

As long as there is access to an attic or crawl space, the Hide-A-Hose system can be installed in most homes. Your local dealer can offer an analysis of your home to make sure it is suitable for a Hide-A-Hose system.


Can you retrofit an existing central vacuum system?

The answer is no. Because the Hide-A-Hose retractable hose system actually stores the hose in the PVC tubing, special sweep 90's and 45's are required which allow the hose to travel through the tubing. Most traditional central vac systems are not plumbed appropriately and are not suitable for retractable hoses.


How long are the Hoses?

With the Hide-A-Hose System, a 30', 40', or 50' hose can be used. The benefit of a longer hose is that the number of inlets needed is reduced. Fewer inlets will save money while making vacuuming more convenient.


What type of hoses can I get?

We offer 2 options for hoses. The RapidFlex is a traditional hose with no cloth covering. We also offer a hose with a sock attached. Each is designed to work perfectly with the Hide-A-Hose system. We do not recommend the use of other hoses in our system.  


Will the Hose Sock get dirty from being stored in the tubing?

If you use a hose with a sock, the sock actually stays cleaner than a hose sock with a standard central vac system. Hose socks do pick up dirt from floors while vacuuming. Every time the power unit is turned on with the hose in the vacuum tubing, the suction from the power unit is continually cleaning the hose. A hose sitting in a closet doesn't have this advantage.


How do you turn the power unit on?

The system can be turned on and off by a switch at each inlet. The system can also be turned on and off by an optional remote control (rf) switch on the handle.


What kind of Power Brush can I use?

There are 2 types of power brushes used with Central Vacuum Systems – Electric Power brush, and an Air (turbine) Driven Power Brush. The Hide A Hose system offers both. The HP Turbocat Air Driven Power Brush and the CX1000 battery electric power brush, a light-weight, high-powered cleaning solution. 


Where do I get replacement parts?

You should always rely on your local dealer for service, repair, installation, and replacement parts.

  • Before I saw the Hide A Hose system I wasn’t sure I was going to get a central vacuum system for my new house. I was tired of lugging a bulky hose from inlet to inlet, up and down the steps, and especially shoving it in a closet when I was done, but I knew a portable vacuum was even worse. The Hide A Hose system may be the coolest thing in my new home...
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